POLICIES
Nima Tennis Policies
ACCEPTANCE
By accepting a spot in the Nima Tennis program, I hereby authorise the staff of Nima Tennis to act for me according to their best judgment in any emergency requiring medical attention. I release Nima Tennis from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Nima Tennis. I agree with Nima Tennis makeup, cancellation, fee, weather, and privacy policy.
WEATHER CANCELLATION POLICY
Where possible your coach will contact you via text or email to let you know if your lesson/class will be cancelled due to inclement weather. If you do not get a call, text, or email, please presume the lesson is going ahead as normal. Nima Tennis has a no-phone policy to make sure our attention is directed to the current lesson at all times. If your coach does not respond by phone, they are on court coaching.
When the temperature reaches 37 degrees, all coaching sessions will be suspended until the temperature drops.
Make-Up & Cancellation Policy
Photography & Video Images
I acknowledge that Nima Tennis may film, use video analysis and photography during programs, lessons and events. I acknowledge and agree that this content may be used for marketing & promotion purposes on the website, social media and other promotional material used by Nima Tennis.
Privacy Policy
Your privacy is very important to us. The data collected from you will not be sold, exchanged or transferred to any other company for any reason, without your consent. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
ACCEPTANCE
By accepting a spot in the Nima Tennis program, I hereby authorise the staff of Nima Tennis to act for me according to their best judgment in any emergency requiring medical attention. I release Nima Tennis from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Nima Tennis. I agree with Nima Tennis makeup, cancellation, fee, weather, and privacy policy.
WEATHER CANCELLATION POLICY
Where possible your coach will contact you via text or email to let you know if your lesson/class will be cancelled due to inclement weather. If you do not get a call, text, or email, please presume the lesson is going ahead as normal. Nima Tennis has a no-phone policy to make sure our attention is directed to the current lesson at all times. If your coach does not respond by phone, they are on court coaching.
When the temperature reaches 37 degrees, all coaching sessions will be suspended until the temperature drops.
Make-Up & Cancellation Policy
- If you are unable to attend your class or lesson, you must contact Nima Tennis at least 8hrs prior, in order to be eligible for a possible make-up lesson, if there are vacancies AVAILABLE IN AN EQUIVALENT-LEVEL CLASS.
- Any private lesson or class cancelled due to rain will have a makeup scheduled during the term including weekends or school holidays. If a private lesson has more than 1 make-up, they may receive a credit for the next term.
- Private lessons get 1 make-up per term for injury/illness with prior notice.
- You will receive a credit for any cancelled class due to a coach’s absence
- if your coach is away we will attempt to continue your lesson with another coach, a price fee difference may occur for a long term coach change.
Photography & Video Images
I acknowledge that Nima Tennis may film, use video analysis and photography during programs, lessons and events. I acknowledge and agree that this content may be used for marketing & promotion purposes on the website, social media and other promotional material used by Nima Tennis.
Privacy Policy
Your privacy is very important to us. The data collected from you will not be sold, exchanged or transferred to any other company for any reason, without your consent. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.